For the administration of the platform providing access to Vortex Game, protecting the privacy of users from India is a top priority. In the digital age, where cybersecurity is becoming critically important, we understand that players want to be confident in the safety of their personal data. Our Privacy Policy is designed to ensure complete transparency regarding how we collect, use, and protect information. We guarantee that your data will not be used without your knowledge, creating a safe gambling environment where you can focus exclusively on the gameplay and winnings.
Information We Collect from Users
To ensure uninterrupted access to the functionality of Vortex Game and the processing of financial transactions, the system collects a certain amount of personal data. This includes information you provide during registration: full name, date of birth, email address, and mobile phone number (often required for OTP verification in India). Additionally, technical data is automatically collected, such as IP address, device type, operating system version, and location data, to ensure the player is not located in states where online gambling is prohibited (e.g., Telangana or Andhra Pradesh).
KYC Procedure and Identity Verification
Compliance with international anti-money laundering (AML) and anti-fraud standards requires the implementation of a “Know Your Customer” (KYC) procedure. For players wishing to withdraw large winnings in Vortex Game, passing verification is mandatory. This involves uploading copies of documents proving identity (such as a PAN card or Aadhaar card), as well as proof of residence. This information is stored on secure servers and is used exclusively to prevent identity theft and to ensure that payouts are received by the account owner.
Use of Cookies to Improve Experience
Our website uses cookies to optimize the performance of Vortex Game and personalize your user experience. Cookies are small text files stored on your device that help us remember your settings, language preferences, and browsing history. For players from India, this means faster game loading and interface adaptation to specific needs. We also use analytical cookies to understand which game features are the most popular and to constantly improve the service. Users have the right to configure their browser to refuse cookies, although this may affect the functionality of some site elements.
Encryption Technologies and Transaction Protection
The security of financial operations is the cornerstone of our privacy policy. All data transmitted between your device and our servers during the game in Vortex is protected using the advanced SSL (Secure Socket Layer) protocol with 128-bit or 256-bit encryption. This is banking-level security that makes it impossible for hackers to intercept information. Special attention is paid to protecting payment details when using Indian payment methods such as UPI, Paytm, or Net Banking, ensuring that your funds are always safe.
Data Transfer to Third Parties and Partners
We strictly adhere to a non-disclosure rule regarding confidential information and never sell your data to advertising companies. Information transfer to third parties is possible only in exceptional cases necessary for providing services. For example, we share necessary data with payment providers to process your deposits and withdrawals in rupees. Data may also be provided to game software developers to resolve technical issues. All our partners are required to sign confidentiality agreements that meet our high standards of data protection.
Marketing Communications and Opt-Out
From time to time, we may use your contact information to send exclusive offers, bonuses, or news related to Vortex Game that may be of interest to players from India. We respect your choice and right to privacy, so we always provide the ability to manage your subscriptions. If you do not wish to receive marketing messages via email or SMS, you can easily unsubscribe at any time by following the link in the letter or changing the settings in your personal account.
User Rights and Contact Information
According to international data protection regulations, every player has full control over their personal information. You have the right to request access to the data we hold about you, require correction of inaccuracies, or request the complete deletion of your account and activity history. Our support team works 24/7 to answer any questions regarding the privacy policy. If you have any doubts about the security of your data while playing Vortex, you can always contact our Data Protection Officer (DPO) for qualified assistance.